Over the phone, a NAPA Auto Parts employee assures Jim that the store will have what he needs ready when he gets there. When a coworker hears they have another satisfied customer, he initiates the "NAPA know how" secret hand shake. The men perform a routine in which they drive the car, honk the horn and high-five each other. NAPA Auto Parts promises quality parts and helpful people.

Advertiser Profiles
Tagline
“Know How”
Songs - Add
None have been identified for this spot
Mood
Funny
Actors - Add
Jason Salmon ... Tyler, Peter McNerney ... Rick
Agency
VML (Agency), VML (Creative Agency), VML (Digital Agency)
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