iSpot.tv: Business-to-Consumer Privacy Policy

Last Modified: February 27th, 2020

Your privacy is important to iSpot.tv, Inc. ("iSpot", “we”, “us”, “our”). This Business-to-Consumer privacy policy ("Policy") applies to the iSpot websites ("Sites"). This Policy explains how your personal information is collected, used, and disclosed by iSpot.

We may change this Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date above. If there are material changes to this policy, we will notify you by email (sent to the e-mail address specified in your account). We encourage you to review this Policy whenever you visit our Sites to understand how your personal information is used.

Personal Information Collected

We collect personal information from you in various ways when you use our Sites, including when you provide your personal information directly to us. Personal information we may collect may include your name, email address, and phone number.

In addition, when you visit our Sites some information may be automatically collected. For example, it is standard for your Web browser to automatically send information to every website you visit, including ours. That information includes your computer's Internet Protocol (IP) address, access times, browser type and language, and referring Web site addresses. We may also collect information about your computer's operating system and information about your usage and activity on our Sites. We use this information, which does not identify individual users, to analyze trends, to administer the Sites, to track users’ movements around the Sites, and to gather demographic information about our user base as a whole.


Use Of Personal Information We Collect

We use your personal information to provide you with services, to operate and improve our Sites, to send you messages, and for other purposes described in this Policy or disclosed to you on our Sites or in connection with our services. For example, we may use the information we collect from you on our Sites:

  • for the specific purpose for which your personal information was collected;

  • for any purpose with your consent;

  • to register for an account with us;

  • to apply to become a partner;

  • to personalize and improve your experience on our Sites;

  • to respond to comments and questions and provide customer service;

  • to deliver service messages and other services and content you request and to send information related to accounts and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;

  • to send you information about new promotions, products, and services that we and our selected partners offer; and

  • to conduct an aggregated analysis of the performance of promotions.


Sharing Of Personal Information

We use third parties such as a credit card processing company to bill you for services, an email service provider to send out emails on our behalf, a company to provide our forums, and an employment resources company to process your job applications. When you sign up for our services, we will share the personal information you provide only as necessary for the third party to provide that service.

We may also share your personal information:

  • with third party vendors, consultants and other service providers ("Service Providers") who are working on our behalf and need access to your information to carry out their work for us;

  • to comply with laws or respond to lawful requests and legal process;

  • to protect the rights and property of iSpot, our agents, members, and others including to enforce our agreements, policies and terms of use;

  • in the good faith belief that disclosure is needed to respond to an emergency or protect the personal safety of any person; and

  • in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In any such event, we will provide notice if your personal information is transferred and becomes subject to a different privacy policy.


Updating And Accessing Your Personal Information

If your personal information changes, we invite you to correct or update your information as soon as possible. You can request changes or access to your information by emailing privacy@ispot.tv.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, request that we no longer use your information to provide you services, or delete your personal information, contact us at privacy@ispot.tv. We will respond to your request to have your personal information deleted within 30 days. We will retain and use your information as necessary to comply with our retention obligations, to resolve disputes, and to enforce our agreements. Your personal information may also be retained in our data backups. We will protect any retained personal information in accordance with this Policy and will delete your personal information when our retention obligation has concluded.


Cookies

We may automatically collect certain information through the use of "cookies." Cookies are small data files that are stored on your hard drive by a website. Among other things, the use of cookies helps us to improve our Sites and your experience. We use cookies to see which areas and features are most popular, to count the number of computers accessing our Sites, to personalize your experience, and to remember your preferences.

We link the information we store in cookies to any personal information you submit while on our site. If your browser is set not to accept cookies or if you reject a cookie, you may not be able to access certain features or services of our Sites. The use of cookies by our Service Providers is not covered by our privacy statement. We do not have access or control over these cookies. Our Service Providers use session ID cookies to collect data in order to enable us to provide a better user experience.


Web Beacons

We and our third-party partners use web beacons that help us better manage content on our site by informing us what content is effective. Web beacons, also known as gifs, are electronic images that may be used on our Sites or in our emails. A web beacon may be used on our Sites to collect information, deliver cookies, count visits, understand usage and campaign engagement, or in our emails to tell if an email has been opened and acted upon. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the engagement of certain communications.


Security Of Your Personal Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

iSpot takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable.

If you use a password on our Site, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please advise us immediately.


Consumers Outside of the United States

The Sites and our services are marketed as business to business (B2B) products, not business to consumer (B2C). Even though our Sites are available to consumers and businesses outside of the United States, we do not offer our services outside of the United States at this time.

If you are accessing the Sites from outside of the United States, please be aware that the Sites are hosted in the United States and are governed by United States law. Any personal information you give to us will be transferred to, stored, and processed in the United States. By using the Sites, you consent to your personal information being transferred to the United States.


California Privacy Rights and Choices

We Do Not Sell Your Personal Information

The CCPA requires us to disclose whether we sell your personal information. We do not use or sell your personal information that has been gathered from iSpot.tv.

Shine the Light

California Civil Code Section 1798.83 permits consumers that are California residents to request certain information regarding our disclosures of personal information to third parties for those third parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at privacy@ispot.tv.

Do Not Sell My Data

If you are a California resident, California law permits you to request Information regarding the:

  • Categories of Personal Information (as defined by applicable California law) collected, sold or disclosed by us;
  • Purposes for which categories of personal information collected by us are used;
  • Sources from which we collect personal information; and
  • Specific pieces of personal information we have collected about you.

We Do Not Sell Your Personal Information

The CCPA requires us to disclose whether we sell your personal information. We do not sell your personal information.

In addition, if you are a California resident you may:

  • Opt out of the sale or disclosure of your personal information, in some circumstances;
  • Opt out of receiving marketing communications from us; however, you may still receive administrative communications regarding services;
  • Opt into certain financial incentive programs we may offer related to the collection, sale, or deletion of your personal information; and
  • Request deletion of your personal information by us and our service providers, in some circumstances.

Notice of the Right to Opt Out of the Sale of Personal Information

iSpot, Inc. offers individuals certain choices about how we use their information. The California Consumer Privacy Act (“CCPA”) gives California residents the right to decline the sale of their personal information.

California residents with rights under the CCPA, may contact us via this email address privacy@ispot.tv or you may call “1-888-671-6860” for access, deletion requests, and right to be forgotten requests.

You can opt out of iSpot Services by following this link: https://www.ispot.tv/privacy/opt-out.

Do Not Track Signals

Some web browsers may transmit “do not track” signals to websites. The Sites currently responds to do not track signals.


Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe that a child under the age of 13 has provided personal information to us, please contact us at privacy@ispot.tv and we will remove the personal information from our systems.


Links To Other Sites

This Policy applies only to our Sites and not websites owned or operated by third parties. The Sites may include links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.


Testimonials

We post customer testimonials on our Sites which may contain personal information. We obtain the customer's consent via email prior to posting the testimonial so that we may post their name along with their testimonial. You may notify us that you wish to have your testimonial be removed by emailing us at privacy@ispot.tv.


Public Forums

Our Sites offer publicly accessible blogs, community forums, and/or commenting systems. You should be aware that any personal information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum or commenting system, contact us at privacy@ispot.tv. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.


Social Media Features

Our Sites include social media features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Sites. Your interactions with these features are governed by the privacy policy of the company providing it.


Questions About This Policy

If you have any questions about this Policy, please contact us at privacy@ispot.tv or iSpot.tv,Inc., c/o Legal Dept., 15831 NE 8th Street Suite 100; Bellevue, WA 98008.

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