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About IBM Watson TV Commercial, 'Works With Tools You Already Use'

People say that one day artificial intelligence will transform the human race, which is great and all, but today you're just trying to transform your call center. You're dealing with millions of customers a year, including a woman who was mistakenly sent a taxidermy squirrel playing a guitar, and she's pretty sure she doesn't want it. IBM says that's where Watson comes in. It can work with the system you already use to resolve issues faster and improve customer satisfaction, which is why it is said to be the best AI for the job.

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“Let's Put Smart To Work”
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