A couple is shopping for a new washer and dryer. They ask a store employee about the service warranty on a floor model and are shocked to find out they have to pay for coverage. Despite their incredulous chuckles, the salesman insists that it's nonnegotiable. A narrator says Rent-A-Center always includes service in its pricing. During its Winter Deals Sale, the company is offering discounts on an Amana washer-and-dryer pair.