A Discover card owner calls into customer service thinking an automated service is on the other end, only to be surprised that a living person is actually speaking to her. The operator tells her that she can access Discover's US. based customer service at anytime. She then mimics a robotic voice and tells the caller that this is all a recording before telling her she's teasing her.

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Tagline
“Here to Help. Not to Sell.”
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Active
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Kate Dearing ... caller at home, Ellen Haun ... Discover Card Rep, Tim Warmanen ... Voice Over)
Agency
The Martin Agency (Agency)

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