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CarMax 2011 Super Bowl Commercial, Gas Station

In this CarMax ad that aired during Super Bowl XLV, the song "Lonely Lips" by The Chordettes plays at a '50s-style gas stop named Paulie's Service Station. A modern SUV pulls into the lot to refuel, and a team of four attendants marches out to start cleaning the windows. The man in the SUV looks confused and honks at an attendant who opens his front hood to check the engine. As he looks around and sees all of the workers surrounding his vehicle, the man believes he is being carjacked. One attendant opens the driver door and starts vacuuming the seat. The man jumps out, grabs an air hose and blows it in the attendant's face, to no avail. All of the service station employees maintain a friendly smile. The panicking car owner knocks into a milk man and runs away screaming. A narrator says that CarMax believes "customer service shouldn't be a thing of the past."

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